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Health Status Service ​

The Mobile ID Health Status Service is a microservice for retrieving health state details about the MobileID authentication service.

  • Based on: Real end-to-end authentication tests, checked every few minutes
  • Scope: Different telecommunications providers, IP+ and EC endpoints, and the geofencing service
  • Cost: Free of charge

For more information, please visit https://digital.swisscom.com/products/mobile-id

What is Monitored ​

  • Telecommunications Providers: Mobile ID SIM cards from Swisscom, Sunrise, Salt
  • Mobile ID App: The Mobile ID mobile application
  • End-to-end tests: Real Mobile ID tests responded by special robotic equipment at different physical locations

Health Status Levels ​

Each test objective will have one of three possible status levels:

  • SUCCESS All tests of that objective (e.g. Operator "Swisscom) are currently successful.

  • WARNING Some (but not all) tests of that objective failed for 1 or more times in a row. However, some tests of that objective are still working fine.

  • ERROR All tests of that objective failed. Mobile ID operation team has been alerted to check the system.